Privacy Policy

Last updated: May 2025

Welcome to Staffordshire Tile & Stone Co.
This Privacy Policy explains how your personal information is collected, used, and protected in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller

The data controller is:
Staffordshire Tile & Stone Co.
Address: Unit 17a Hixon Airfield Industrial Estate, Hixon, Staffordshire, ST18 OPF
Email: orders@staffordshiretileandstone.co.uk

Information We Collect

We may collect and process the following types of personal information:

  • Information you provide directly, such as when you contact us via email or through a contact form (name, email address, message).
  • Technical information, such as IP address, browser type, and pages visited, is collected automatically via cookies or analytics tools.

How We Use Your Information

Your information is used for the following purposes:

  • To respond to enquiries and messages sent through the website;

  • To maintain and improve the website’s performance and content;

  • To analyse traffic anonymously and understand how visitors interact with the site.

We do not use your data for marketing purposes or share it with third parties for commercial gain.

Legal Basis for Processing

We process your personal data based on:

  • Your consent (Article 6(1)(a) UK GDPR), when you contact us directly;

  • Legitimate interest (Article 6(1)(f) UK GDPR), for website operation and analytics.

Data Retention

We retain personal data only as long as necessary to fulfil the purposes described above or as required by law. Messages sent via contact forms or email are generally stored for up to 12 months.

Data Sharing

Your data may be shared with:

  • Website hosting and maintenance providers;

  • Analytics services such as Google Analytics (used in anonymised form);

  • Legal or regulatory authorities, if required by law.

We do not sell or trade personal information to third parties.

Data Transfers Outside the UK

If any data is transferred outside the UK, it will only be to countries that ensure an adequate level of data protection or under approved contractual clauses.

Your Rights

Under data protection law, you have the right to:

  • Access the personal data we hold about you;

  • Request correction or deletion of your data;

  • Withdraw consent at any time;

  • Object to processing or request data portability.

To exercise these rights, don’t hesitate to get in touch with orders@staffordshiretileandstone.co.uk

Cookies

This website uses cookies to improve browsing experience and analyse traffic.
You can manage or disable cookies through your browser settings.
For more details, see our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be published on this page with an updated date.

Contact

If you have any questions or requests regarding this Privacy Policy, please contact: orders@staffordshiretileandstone.co.uk